FAQ

Wet Ocean Clothing

FAQ

How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

How do I checkout?

Once you are ready to checkout with the items in your shopping bag, click on the €œcheckout€ button in your shopping cart.

Do you restock inventory?

All products are limited in quantity. We do not reprint any of our inventory, unless it's highly requested. Once an item is sold out, it's gone forever.

Do you have sizing information?

We try to include as much accurate sizing information for each product as possible. We have also added a size charts link to every product in the product detail page. Reference the size charts to help determine your size when ordering. Because sizing and cut will vary between brands, please use this chart as a general guide to compare the various size scales. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email or phone.

Which Payment Methods do you accept?

We accept PayPal and the following credit cards: Visa, Master Card, and American Express.

How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging onto usps.com

When will my order will shipped?

Orders placed Monday-Friday before 11 AM will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 AM will begin processing the next business day. Orders placed on Friday after 11 AM will begin processing on the following Monday. Please allow up to 5-7 business days for you to receive your order.

What is your return and exchange policy?

All sale items are final. No exchanges or refunds.